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Accident
Reconstruction Network > Research >Insurance Fraud > News Articles
Accident reconstruction research
Introduction
The objective of this paper is
to make the reader more cognizant of the ripple effect of insurance
fraud on the American economy. It will analyze the general
problem of insurance fraud while focusing on auto insurance fraud,
specifically, as an example of white collar crime. It will
analyze the different types of auto insurance fraud and attempt
to explain the motivation and opportunity of the individuals committing
these types of crimes. It will also discuss what law enforcement
agencies are doing or not doing to stem the tide of this growing
problem. It will describe how some insurance companies are
challenging the defrauders to recoup their financial losses.
Finally, the paper will look at some recommended solutions to curb
the growth of insurance fraud.
Overview
Insurance fraud is a calamity occurring every day in
most American cities costing its citizens between $100-$120 billion
annually (property-casualty and life-health segments){1}.
Some common fraud schemes include "padding" or inflating claims
by distorting facts when applying for insurance, submitting claims
for injuries or damages that never occurred and "staging" accidents.
Fraud occurs when all of the following elements exist:
*An individual or an organization intentionally makes an untrue representation about an important fact or event.
*The untrue representation is believed
by the victim (the person or organization to whom the representation
has been made).
*The victim relies upon and acts
upon the untrue representation.
*The victim suffers loss of money
and/or property as a result of relying upon and acting upon
the untrue representation.
The National
Insurance Crime Bureau (NICB) believes insurance fraud is one of
the most costly white collar crimes in the nation, ranking second
to tax evasion (It is estimated that tax fraud is about 5 percent
of the Gross National Product [GNP] in most developed nations.{2}
This enormous cost is passed on to the policy holders through higher
insurance rates, increased taxes and inflated prices for consumer
goods and services. The NICB estimates that the average American
household pays $200 a year in additional premiums to make up for
the fraudulent acts.{3} Insurance Research Council (IRC-a
not for profit research organization of the property/casualty insurance
industry based in Wheaten, IL.) estimates that between $5.2 billion
and $6.3 billion is added each year to the bill of American insurance
policy holders because of outright fraud and and/or injury claim
padding. The bulk of these excessive payments (90%) are due
to opportunistic fraud and/or buildup resulting from a real accident
and 10% to staged accidents.
It is estimated
that approximately 20 percent of all insurance claims submitted
annually are fraudulent, which includes- rigged car crashes, auto
thefts, slip and fall scams and inflated burglary claims.{4}
It is believed by the insurance companies that nearly 40 percent
of all auto theft claims submitted are fraudulent in nature and
is the principle contributing force in driving up the annual cost
of claims to $ 6 billion (It is interesting to note here that 60%
of stolen vehicles that were reported stolen from a single Long
Island, N.Y. mall are believed to be fraudulent {5}). It is
estimated that some 10 percent or $1.3 billion of the annual $13
billion in medical bills submitted, relating to vehicle accidents,
are fraudulent or abusive in nature.{6} In the realm of auto
insurance fraud, the insurance industry is losing over $8 billion
annually (contrasted to general insurance fraud with losses of $100-$120
billion annually). The insurance industry's "review of 15,000
cases in nine states found evidence of fraud in almost a third of
accident claims in 1992."{7}
Nine states
were examined: Arizona, California, Connecticut, Illinois, Michigan,
Missouri,New York, South Carolina and Texas. The study also
demonstrated that the level and type of fraud and buildup vary conspicuously
across the United States. For instance, claims involving fraud
and buildup appear to be more prevalent in California and Texas
than in the other states in the study. States with relatively
few claims involving fraud and buildup were Michigan and Missouri.
Within states, fraud and buildup were prevalent in major cities
than in other types of communities. For example, 67 percent
of the claims in Los Angles have the appearance of buildup and/or
fraud, or about double the levels seen the entire nine state sample
(36% appear to involve buildup and/or fraud). The Rand Corporation's
Institute for Civil Justice Reform calculated the cost of questionable
medical claims at $13 billion to $18 billion annually. This
is approximately 35 to 42 percent of all auto injury medical costs.{8}
The
Problem
Insurance fraud flourishes because rip-off artists
know that insurance companies rarely challenge claims that fall
below a confidential dollar threshold. Professional criminals
are generally aware of what the thresholds are, and proceed accordingly.
For instance, if companies that establish a threshold of $10,000
would find themselves with claims ranging between $9,000 and $9,500.
One of the fastest growing insurance fraud scams in America today
is auto insurance fraud.
Staged
Accidents
The most common form of pre-meditated auto insurance
fraud is staged accidents. Staged accidents occur when a driver
deliberately stops in front of a "target's" auto to cause a low
speed accident. The driver who staged the accident (and passengers,
if any) then submits a claim for "injuries" suffered during the
"collision" and attempts to cash in on the "target" driver's insurance
company.
The criminals
that usually stage the accidents target unsuspecting motorists who
are generally operating expensive vehicles and who are generally
driving alone (since passengers could serve as witnesses) on a highway
or a wide street. Luxury autos are often targeted because
they offer the promise of extensive insurance coverage. Subsequent
to the staged accident, the defrauder elicits the aid of a ring
of corrupt doctors, lawyers and auto repair shop operators to inflate
injuries and damages. These organized crime rings average
five accidents a day and the resulting claims average $8000 each.
According to the NICB, bogus witnesses are sometimes positioned
near the site of the staged accident to support the defrauder's
account and contradict the innocent driver's testimony. In
addition, man defrauders may inflict injury upon themselves or claim
hard to dispute soft tissue injuries to collect larger insurance
claims.
In cases where
fraud is suspected, insurance companies generally examine the following
predictors for the presence of fraud:{9}
*Only soft tissue or subjective injuries.
*No accident witnesses.
*No emergency treatment.
*Claimant's car was older.
*No emergency vehicles called to accident
scene.
*Attorney hired in connection to claim.
*Moderate medical, wage and other losses
($2,000 to $15,000).
*No disability associated with the injury.
*High numbers of visits to medical professionals.
The following
is a simplified overview of the mechanics involved in preparation
of a staged auto collision.
1.Ring leader is typically a corrupt attorney
or doctor who hires a capper (a street level collision coordinator).
2.The capper recruits passengers, promising
financial rewards.
3.All players script the details of the
collision and injuries.
4.Orchestrate accident.
5.Capper refers cooperating passengers
to an unethical attorney for legal representation.
6.Lawyer directs passengers to a crooked
medical provider, who inflates medical billing for often non-existent
injuries.
7.Attorney negotiates a settlement with
the insurer for the cooperating "victims". Ring members share
the claim payment, with the unethical professionals usually receiving
the largest share.
Common
Schemes-Auto Fraud
A greater understanding of the tenacity and creativity
deployed by the defrauders, in achieving their goals, is to examine
some of the common schemes deployed to perpetuate "fraud in the
fast lane." NICB lists the following as some most common schemes:{10}
Swoop and Squat
In this scenario the accident is prepared by employing
a pair of defrauders using their own separate vehicles on the highway
or wide city street. Defrauder 1 is the "squat" vehicle, who
positions himself in front of the target vehicle (unsuspecting motorist)
when defrauder #2, who is the "swoop", suddenly and without warning
pulls in front of the "squat" vehicle and stops. The "squat"
vehicle (who is in front of the target vehicle), in response, suddenly
applies his brakes at which point the target vehicle (having little
or no time to react) usually collides into the rear of the "squat"
vehicle. Meantime, the "swoop" leaves the scene of the accident.
The victim feels helpless and ashamed for not responding in time
to avert the accident. In this scheme the target or victim
is legally at fault for not maintaining a safe distance or control
over his vehicle.
Drive Down
In this contrivance, the target vehicle attempts to
merge into a lane of moving traffic. As the target vehicle
waits for the opportunity to merge, the defrauder yields and motions
to the target vehicle to proceed with the merge. As the unsuspecting
target driver begins merging, the defrauder's vehicle intentionally
collides with the target vehicle and then vehemently denies giving
the target vehicle the consent to merge into traffic.
Hit and Run
In this scenario, the defrauder, while employing a
prior damaged vehicle, files a police report claiming to be a victim
of a hit and run. The defrauder uses the police report to
verify the damage to his vehicle and then sends the claim to his
insurance company.
Paper Accidents
Just as the scheme suggests, paper accidents occur
only on paper. The defrauder or the owner of the vehicle files
a false accident report claiming a new damage on his vehicle, when
in fact, the damage was pre-existent, to collect insurance money.
Generally, the defrauder uses this tactic when he had damaged his
vehicle in a manner that his insurance company would not honor his
claim.
Side Swipe
In this contrivance, the defrauder selects an unsuspecting
motorist as a target at a congested intersection which have dual
left turns lanes. The victim, generally, while completing
a left turn in the inner lane gradually drifts out into the outer
lane, whereupon the defrauder (operating on the outer lane) intentionally
collides with the target's vehicle. Generally, the intersection
sites are chosen by the defrauder after exhaustive surveillances
to determine the presence of the following favorable conditions:
(1) frequency of autos drifting from inner to outer lanes (or vice
versa) (2) the concentration of traffic and(3) the frequent sightings
of late model vehicles.
Professional
Criminals & White Collar Offenders
It is important to note that
there are some similarities between professional criminals
and white collar offenders. Both take risks to make money.
Both are prepared to violate laws to maximize their profits.
Both rely on skill and planning (i.e., the classic criminals), rather
than direct force or intimidation. Both attempt to inspire
trust or create an aura of respectability for a smooth and successful
commission of a crime. Both employ rationalization to give
credence for their actions and endeavors. For instance, professional
criminals believe that legitimate business people are not more honest
than they are and business people rationalize that since their competitors
are not complying with the law- why should they.
In spite of the fact that a certain percentage of insurance fraud
is conducted by organized crime or professional criminals and some
fraudulent claims are made within legitimate context ("torching"
of a failing business, or instance)- generally most insurance frauds
are committed by "legitimate and respected" middle or upper class
members of society. Professionals, such as doctors, lawyers,
insurance adjusters and even some police officers are involved in
assisting, or even encouraging false injury, damage and theft claims.{11}
To understand why insurance fraud, especially auto insurance fraud,
is so enticing to some individuals who are not hard core criminals,
one must first calibrate the opportunity and motivational factors
involved. With regards to opportunity, the white collar offender
in staging an auto accident sees an unending "sea" of unsuspecting
victims with late model or luxury vehicles upon which to perpetuate
his opportunistic deeds. In the realm of motivation, the offender
sincerely believes, in most cases, that there is a low risk factor
of being apprehended while being an "effortless" act in making easy
money. The offender rationalizes that because lawyers, doctors
and some clinics are involved in the fraud that there is a certain
"legitimacy" attached. Offenders believe staging auto collisions
are, somewhat, victimless crimes because no individual really gets injured, except the insurance campanies (which offenders
believe to have "deep pockets"). Other contributing motivational
factors to consider are the pervasive spirit of the modern
age that glorifies wealth with no questions asked and the tendency
of living beyond one's means, while accumulating personal debts
and losses. Although motives and rational to commit white
collar crimes varies with each offender, the end result does not
vary- that is, there will always be a victim (an individual or organization)
who will suffer emotional and/or physical and/or financial damage.
Public's
Perception of Insurance Fraud
Another aspect to consider, regarding
why insurance fraud is so rampant, is the general public's view
of insurance fraud. According to a report issued from the
Coalition Against Insurance Fraud, increasing public tolerance for
insurance fraud helped create a 17 percent increase in 1994 in dollars
lost to fake claims.{12} Survey conducted by the Insurance
Research Council on attitudes toward insurance fraud found that
almost 30 percent of the public approved of such fraud.{13}
Prosecution
of Insurance Fraud
As mentioned previously, white
collar offenders perpetuating insurance fraud genuinely believe
that there is a low risk factor in being caught or prosecuted.
Generally, criminal prosecution of common insurance fraud cases
are very rare. Prosecutors complain that for them to mount
a successful prosecution of the various types of insurance fraud
they would require "armies" of investigators to extensively examine
and cross reference the endless paper trail generated by frauds.
Prosecutors, further, claim to do so would be extremely time consuming
and expensive when compared to prosecuting more "serious" violent
crimes. There is a certain aura of passivity demonstrated
by prosecutors toward common fraud cases- because of their unwillingness
to divert their limited resources from other "pressing" investigations.
Prosecutors argue that there is an imbalance between the successful
prosecution of a fraud case and the penalties imposed. Generally,
penalties involving fraud cases are mild- where the offender often
receives no jail time, but instead, often receives small fines and/or
probation. Prosecutors, who bogged down with large case loads,
often prioritize their cases on the basis: (1) level of seriousness,
(2) ability to successfully prosecute, and (3) cost effectiveness
in bringing case to a trial conclusion. Prosecutors believe
that the aforementioned priorities could not be applied to most
insurance fraud cases with justification of manpower, time, or the
expenditure of money. An interesting contrast of prioritizing
cases may be observed in the procedures S.E.C. (Securities and Exchange
Commission) deploys in determining which cases to pursue.
S.E.C., generally, factors in the following elements in its decision
to bring a case to trial.{14}
1.Recurrence of the
offense
2.Recency
3.Nature of the offense
4.Amount of money
involved
5.Culpability
6.Strength of evidence
Because of the lack of zeal that prosecutors have demonstrated in
prosecuting fraud cases, the onus has shifted back to the insurance
industry for action. The National Insurance Crime Bureau (NICB),
for instance, is attempting to meet the challenge by employing 200
full time investigators and by creating a national centralized computer
network to funnel and distribute information. Through the
deployment of a centralized computer network, NICB created a vehicle
by which insurance investigators could more readily develop stronger
cases to attract prosecutorial action. Insurance companies
are utilizing computer technology to match telephone numbers, addresses
and names from claims filed among the various insurers, to develop
patterns of abuse by individuals- using the same lawyers and doctors.{15}
Nationwide Insurance, based in Florida, is currently experimenting
with a computer program primarily designed for federal intelligence
agencies to perform computer searches to ferret out patterns
of claims involving accidents with minor damages while engendering
exorbitant medical claims.{16}
Methods
Deployed To Combat White Collar Crimes
Two major vehicles employed for
white collar crime prosecutions are in the Sentencing Commission
guidelines and in RICO (Racketeer Influenced and Corrupt Organizations
Act). RICO, which was used fight organized crime (Mafia),
is now being used by the insurance companies to combat the onslaught
of fictitious claims. RICO imposes criminal and civil liability
on persons or groups engaged in certain "prohibited activities"
which have a connection to "a pattern of racketeering activity."
The law defines "racketeering activity" as "any act or threat" involving
designated state crimes or any act indictable under specified statutes.
A pattern of such activity is deemed to be at least two acts of
racketeering activity within a ten year period. State Farm
Insurance has applied RICO in its attack against organized fraud
schemes. State Farm is currently in litigation in Federal
District Court (which is expected to take 3 to 4 years to complete),
having filed civil suits against four individuals who were allegedly
responsible for hiring drivers and passengers to stage accidents.
The four individuals were additionally alleged to have organized
three lawyers, eleven doctors and chiropractors and ten clinics
to build fictitious medical bills which totaled $3 million in false
claims. In the suit, Ross Silverman and Ted S. Helwigm, two
lawyers who had taken racketeering cases to court as assistant Unites
States attorneys, outlined repeated accidents at the same locations
in Chicago, in which the same drivers and passengers were treated
repeatedly by the same doctors and then represented by the same
lawyers. In all, there were more than 349 accidents since
the late 1980's. RICO is an exclusive federal racketeering
law which permits a judgment of up to three times the losses against
the defendants. In this instance, if State Farm Insurance
is successful in its suit, they could be entitled to $9 million
in damages.
Possible
Remedies
David Snyder, American Insurance
Association general counsel, believes that although the problems
with fraud and claims buildup are large, solutions do exist.
he suggests "systemic reforms to the current tort liability system
are the most effective remedies for fraud and claims buildup."{17}
Mr. Snyder, further, suggests the following three prong approach
to reduce fraud costs in the auto insurance system:
1.Providing an option
for managed care for auto injuries. For example, Colorado
has allowed optional managed care that has reduced medical cost
by 20 to 30 percent and more than 90 percent of the people re-apply
for the option.
2.Instituting a health
care fee schedule coupled with effective utilization review.
Pennsylvania enacted this combination in the early 1990's with dramatic
results. The state concluded that the savings in medical payments
rose to 30 percent for some insurers.
3.Instituting an
effective no-fault compensation system. In its pure form,
no fault eliminates non-economic damages- the profit for fraud and
buildup. In other forms, it eliminates non-economic damages
for minor injury cases and reserves the litigation system for serious
or permanent injuries. Meanwhile, injured victims are recipients
of better benefits for less money because fraud and lawsuit costs
are reduced.
Conclusion
Insurance fraud, as all other
white collar crimes, will never be eliminated as long as an individual
has the opportunity and motivation to "gain something for nothing."
As the new millennium approaches, America's capitalist infrastructure
must address the consequences of psychological, social, political
and economic forces that germinate the philosophy "everybody is
doing it, why shouldn't I" (with regards to white collar crimes).
When political leaders, "captains" of industry and professionals
(doctors, lawyers, accountants, police and etc.) promote and engage,
unabashedly, in skullduggery activities to increase their personal
fortunes at the expense of innocent, trusting and unsuspecting populace-
a radical review of our jurisprudence and social system is in order.
If the level of hubris in "economic man" is not restrained
by laws and regulations that have "teeth", white collar justice
will be just a theory with no pragmatic applications.
FOOTNOTES:
{1}Esters,
S(1996) "Study calls insurance fraud a 'quiet catastrophe'" National
Underwriter (Property & Casualty / Risk & Benefits Managment)
(November 18): p.14,
35
{2}Encyclopaedia Britannica (1993): Fifteenth
Edition
{3}February 21, 1997: The Progressive Corporation
@ http://www.auto-insurance.com/nwsris.htm
{4}Bennett,G (1987) Crimewarps-The future
of Crime in America. Garden City, N.Y.: Anchor Press. p.157
{5}Kerr, P (1992) "Blatant fraud pushing up
the cost of car insurance." New York Times (February 6): A1
{6}Kerr, P (1993) "Ghost rider's are target
of insurance ring." New York Times (August 18): A1
{7}Treaster, J (1996) "Crackdown on accidents
that aren't so accidental." New York Times (November 13): D1
{8}Haggerty, A (1995) "Study cites billions
in inflated auto med claims." Nation Underwriter (Property &
Casuality / Risk & Benefits
Management)
(April 24):p6, 59
{9}Treaster, J (1996) "Crackdown on accidents
that aren't so accidental." New York Times (November 13):D1
{10}Sciafane, S (1995) "FBI probe has 'Sudden
Impact' on insurance scams." National Underwriter (Property &
Casualty /Risks & Benefits
Management) (September
11):p. 15, 58
{11}Romano, J (1992) "A state crackdown on
insurance fraud." New York Times (December 27):B1
{12}Brostoff, S (1996) "Growing public tolerance
increases fraud claims." National Underwriter (Life/ Health/ Financial
Services) (June 3):p.31
{13}(1996) "Fight against fraud picks up."
National Underwriter (Life/ Health/ Financial Services) (June 10):p.46
{14}Shapiro, S (1984) Wayward Capitalist:
Target of the Securities and Exchange Commission. New Haven,
CT: Yale University Press
{15}Schwartz, S (1996) "Conning Study: Tech
at core of insurers' antifraud effects." Insurance & Technology
(October):p.14
{16}Treaster, J (1996) "Crackdown on accidents
that aren't so accidental." New York Times (November 13):D1
{17}(1997) "Frauds, Claims Buildup Raise Cost
of Auto Insurance." American Insurance Association Conference-Washington,
D.C. (January
30):
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