Accident Reconstruction Network
Email Newsletter icon, E-mail Newsletter icon, Email List icon, E-mail List icon Sign up to receive the Accident Reconstruction Newsletter
enter email:
For Email Delivery you can trust

Last Updated:


ARC Network NHTSA C.S.I.

FEATURES

COMMUNITY

DIRECTORIES

PRODUCTS

EDUCATION

MEMBERSHIP

Membership Services

Membership Information

ADVERTISING

SERVICES

Collision Magazine
CollisionPublishing.com

Collision Safety Institute
collisionsafety.net

Vetronix Crash Data Retrieval System
cdr-system.com

ARC Network - Accident Reconstruction ResearchAccident Reconstruction Network > Research >Insurance Fraud > News Articles

Accident reconstruction research


RESEARCH LINKS

Airbags & Restraints | Auto Manufacturers | Aviation Safety | Cell Phones | Crash Data Retrieval (CDR) | Crash Tests | Defects and Recall DB | DOT by State | Dictionaries | Drunk Driving | Event Data Recorder | Evidence Management and Storage | Exemplar Vehicles | Guardrails | Gov't Web Site | Insurance Fraud | Libraries | Momentum | Motorcycles | Recalls and Defects DB | Road Rage | SUV's & Rollovers | Tires | Traffic Signs - Highway | Trucks (Commercial) | Weather

Research / Insurance Fraud

Introduction


   The objective of this paper is to make the reader more cognizant of the ripple effect of insurance fraud on the American economy.  It will analyze the general problem of insurance fraud while focusing on auto insurance fraud, specifically, as an example of white collar crime.  It will analyze the different types of auto insurance fraud and attempt to explain the motivation and opportunity of the individuals committing these types of crimes.  It will also discuss what law enforcement agencies are doing or not doing to stem the tide of this growing problem.  It will describe how some insurance companies are challenging the defrauders to recoup their financial losses.  Finally, the paper will look at some recommended solutions to curb the growth of insurance fraud.

Overview


   Insurance fraud is a calamity occurring every day in most American cities costing its citizens between $100-$120 billion annually (property-casualty and life-health segments){1}.  Some common fraud schemes include "padding" or inflating claims by distorting facts when applying for insurance, submitting claims for injuries or damages that never occurred and "staging" accidents.  Fraud occurs when all of the following elements exist:
     *An individual or an organization intentionally makes an untrue representation about an important fact or event.
     *The untrue representation is believed by the victim (the person or organization to whom the representation has been made).
     *The victim relies upon and acts upon the untrue representation.
     *The victim suffers loss of money and/or property as a result of relying upon and acting upon the untrue representation.

   The National Insurance Crime Bureau (NICB) believes insurance fraud is one of the most costly white collar crimes in the nation, ranking second to tax evasion (It is estimated that tax fraud is about 5 percent of the Gross National Product [GNP] in most developed nations.{2}  This enormous cost is passed on to the policy holders through higher insurance rates, increased taxes and inflated prices for consumer goods and services.  The NICB estimates that the average American household pays $200 a year in additional premiums to make up for the fraudulent acts.{3} Insurance Research Council (IRC-a not for profit research organization of the property/casualty insurance industry based in Wheaten, IL.) estimates that between $5.2 billion and $6.3 billion is added each year to the bill of American insurance policy holders because of outright fraud and and/or injury claim padding.  The bulk of these excessive payments (90%) are due to opportunistic fraud and/or buildup resulting from a real accident and 10% to staged accidents.

   It is estimated that approximately 20 percent of all insurance claims submitted annually are fraudulent, which includes- rigged car crashes, auto thefts, slip and fall scams and inflated burglary claims.{4}  It is believed by the insurance companies that nearly 40 percent of all auto theft claims submitted are fraudulent in nature and is the principle contributing force in driving up the annual cost of claims to $ 6 billion (It is interesting to note here that 60% of stolen vehicles that were reported stolen from a single Long Island, N.Y. mall are believed to be fraudulent {5}).  It is estimated that some 10 percent or $1.3 billion of the annual $13 billion in medical bills submitted, relating to vehicle accidents, are fraudulent or abusive in nature.{6}  In the realm of auto insurance fraud, the insurance industry is losing over $8 billion annually (contrasted to general insurance fraud with losses of $100-$120 billion annually).  The insurance industry's "review of 15,000 cases in nine states found evidence of fraud in almost a third of accident claims in 1992."{7}

   Nine states were examined: Arizona, California, Connecticut, Illinois, Michigan, Missouri,New York, South Carolina and Texas.  The study also demonstrated that the level and type of fraud and buildup vary conspicuously across the United States.  For instance, claims involving fraud and buildup appear to be more prevalent in California and Texas than in the other states in the study.  States with relatively few claims involving fraud and buildup were Michigan and Missouri.  Within states, fraud and buildup were prevalent in major cities than in other types of communities.  For example, 67 percent of the claims in Los Angles have the appearance of buildup and/or fraud, or about double the levels seen the entire nine state sample (36% appear to involve buildup and/or fraud).  The Rand Corporation's Institute for Civil Justice Reform calculated the cost of questionable medical claims at $13 billion to $18 billion annually.  This is approximately 35 to 42 percent of all auto injury medical costs.{8}
 

The Problem

   Insurance fraud flourishes because rip-off artists know that insurance companies rarely challenge claims that fall below a confidential dollar threshold.  Professional criminals are generally aware of what the thresholds are, and proceed accordingly.  For instance, if companies that establish a threshold of $10,000 would find themselves with claims ranging between $9,000 and $9,500.  One of the fastest growing insurance fraud scams in America today is auto insurance fraud.  

Staged Accidents

   The most common form of pre-meditated auto insurance fraud is staged accidents.  Staged accidents occur when a driver deliberately stops in front of a "target's" auto to cause a low speed accident.  The driver who staged the accident (and passengers, if any) then submits a claim for "injuries" suffered during the "collision" and attempts to cash in on the "target" driver's insurance company.
   The criminals that usually stage the accidents target unsuspecting motorists who are generally operating expensive vehicles and who are generally driving alone (since passengers could serve as witnesses) on a highway or a wide street.  Luxury autos are often targeted because they offer the promise of extensive insurance coverage.  Subsequent to the staged accident, the defrauder elicits the aid of a ring of corrupt doctors, lawyers and auto repair shop operators to inflate injuries and damages.  These organized crime rings average five accidents a day and the resulting claims average $8000 each.  According to the NICB, bogus witnesses are sometimes positioned near the site of the staged accident to support the defrauder's account and contradict the innocent driver's testimony.  In addition, man defrauders may inflict injury upon themselves or claim hard to dispute soft tissue injuries to collect larger insurance claims.

   In cases where fraud is suspected, insurance companies generally examine the following predictors for the presence of fraud:{9}
     *Only soft tissue or subjective injuries.
     *No accident witnesses.
     *No emergency treatment.
     *Claimant's car was older.
     *No emergency vehicles called to accident scene.
     *Attorney hired in connection to claim.
     *Moderate medical, wage and other losses ($2,000 to $15,000).
     *No disability associated with the injury.
     *High numbers of visits to medical professionals.

   The following is a simplified overview of the mechanics involved in preparation of a staged auto collision.
     1.Ring leader is typically a corrupt attorney or doctor who hires a capper (a street level collision coordinator).
     2.The capper recruits passengers, promising financial rewards.
     3.All players script the details of the collision and injuries.
     4.Orchestrate accident.
     5.Capper refers cooperating passengers to an unethical attorney for legal representation.
     6.Lawyer directs passengers to a crooked medical provider, who inflates medical billing for often non-existent injuries.
     7.Attorney negotiates a settlement with the insurer for the cooperating "victims".  Ring members share the claim payment, with the unethical professionals usually receiving the largest share.

Common Schemes-Auto Fraud


   A greater understanding of the tenacity and creativity deployed by the defrauders, in achieving their goals, is to examine some of the common schemes deployed to perpetuate "fraud in the fast lane."  NICB lists the following as some most common schemes:{10}

Swoop and Squat
   In this scenario the accident is prepared by employing a pair of defrauders using their own separate vehicles on the highway or wide city street.  Defrauder 1 is the "squat" vehicle, who positions himself in front of the target vehicle (unsuspecting motorist) when defrauder #2, who is the "swoop", suddenly and without warning pulls in front of the "squat" vehicle and stops.  The "squat" vehicle (who is in front of the target vehicle), in response, suddenly applies his brakes at which point the target vehicle (having little or no time to react) usually collides into the rear of the "squat" vehicle.  Meantime, the "swoop" leaves the scene of the accident.  The victim feels helpless and ashamed for not responding in time to avert the accident.  In this scheme the target or victim is legally at fault for not maintaining a safe distance or control over his vehicle.

Drive Down
   In this contrivance, the target vehicle attempts to merge into a lane of moving traffic.  As the target vehicle waits for the opportunity to merge, the defrauder yields and motions to the target vehicle to proceed with the merge.  As the unsuspecting target driver begins merging, the defrauder's vehicle intentionally collides with the target vehicle and then vehemently denies giving the target vehicle the consent to merge into traffic.

Hit and Run
   In this scenario, the defrauder, while employing a prior damaged vehicle, files a police report claiming to be a victim of a hit and run.  The defrauder uses the police report to verify the damage to his vehicle and then sends the claim to his insurance company.

Paper Accidents
   Just as the scheme suggests, paper accidents occur only on paper.  The defrauder or the owner of the vehicle files a false accident report claiming a new damage on his vehicle, when in fact, the damage was pre-existent, to collect insurance money.  Generally, the defrauder uses this tactic when he had damaged his vehicle in a manner that his insurance company would not honor his claim.

Side Swipe
   In this contrivance, the defrauder selects an unsuspecting motorist as a target at a congested intersection which have dual left turns lanes.  The victim, generally, while completing a left turn in the inner lane gradually drifts out into the outer lane, whereupon the defrauder (operating on the outer lane) intentionally collides with the target's vehicle.  Generally, the intersection sites are chosen by the defrauder after exhaustive surveillances to determine the presence of the following favorable conditions: (1) frequency of autos drifting from inner to outer lanes (or vice versa) (2) the concentration of traffic and(3) the frequent sightings of late model vehicles.

Professional Criminals & White Collar Offenders


   It is important to note that there are some similarities between professional criminals and white collar offenders.  Both take risks to make money.  Both are prepared to violate laws to maximize their profits.  Both rely on skill and planning (i.e., the classic criminals), rather than direct force or intimidation.  Both attempt to inspire trust or create an aura of respectability for a smooth and successful commission of a crime.  Both employ rationalization to give credence for their actions and endeavors.  For instance, professional criminals believe that legitimate business people are not more honest than they are and business people rationalize that since their competitors are not complying with the law- why should they.

   In spite of the fact that a certain percentage of insurance fraud is conducted by organized crime or professional criminals and some fraudulent claims are made within legitimate context ("torching" of a failing business, or instance)- generally most insurance frauds are committed by "legitimate and respected" middle or upper class members of society.  Professionals, such as doctors, lawyers, insurance adjusters and even some police officers are involved in assisting, or even encouraging false injury, damage and theft claims.{11}

   To understand why insurance fraud, especially auto insurance fraud, is so enticing to some individuals who are not hard core criminals, one must first calibrate the opportunity and motivational factors involved.  With regards to opportunity, the white collar offender in staging an auto accident sees an unending "sea" of unsuspecting victims with late model or luxury vehicles upon which to perpetuate his opportunistic deeds.  In the realm of motivation, the offender sincerely believes, in most cases, that there is a low risk factor of being apprehended while being an "effortless" act in making easy money.  The offender rationalizes that because lawyers, doctors and some clinics are involved in the fraud that there is a certain "legitimacy" attached.  Offenders believe staging auto collisions are, somewhat, victimless crimes because no individual really gets injured, except the insurance campanies (which offenders believe to have "deep pockets").  Other contributing motivational factors to consider are the  pervasive spirit of the modern age that glorifies wealth with no questions asked and the tendency of living beyond one's means, while accumulating personal debts and losses.  Although motives and rational to commit white collar crimes varies with each offender, the end result does not vary- that is, there will always be a victim (an individual or organization) who will suffer emotional and/or physical and/or financial damage.

Public's Perception of Insurance Fraud


   Another aspect to consider, regarding why insurance fraud is so rampant, is the general public's view of insurance fraud.  According to a report issued from the Coalition Against Insurance Fraud, increasing public tolerance for insurance fraud helped create a 17 percent increase in 1994 in dollars lost to fake claims.{12}  Survey conducted by the Insurance Research Council on attitudes toward insurance fraud found that almost 30 percent of the public approved of such fraud.{13}

Prosecution of Insurance Fraud


   As mentioned previously, white collar offenders perpetuating insurance fraud genuinely believe that there is a low risk factor in being caught or prosecuted.  Generally, criminal prosecution of common insurance fraud cases are very rare.  Prosecutors complain that for them to mount a successful prosecution of the various types of insurance fraud they would require "armies" of investigators to extensively examine and cross reference the endless paper trail generated by frauds.  Prosecutors, further, claim to do so would be extremely time consuming and expensive when compared to prosecuting more "serious" violent crimes.  There is a certain aura of passivity demonstrated by prosecutors toward common fraud cases- because of their unwillingness to divert their limited resources from other "pressing" investigations.  Prosecutors argue that there is an imbalance between the successful prosecution of a fraud case and the penalties imposed.  Generally, penalties involving fraud cases are mild- where the offender often receives no jail time, but instead, often receives small fines and/or probation.  Prosecutors, who bogged down with large case loads, often prioritize their cases on the basis: (1) level of seriousness, (2) ability to successfully prosecute, and (3) cost effectiveness in bringing case to a trial conclusion.  Prosecutors believe that the aforementioned priorities could not be applied to most insurance fraud cases with justification of manpower, time, or the expenditure of money.  An interesting contrast of prioritizing cases may be observed in the procedures S.E.C. (Securities and Exchange Commission) deploys in determining which cases to pursue.  S.E.C., generally, factors in the following elements in its decision to bring a case to trial.{14}
     1.Recurrence of the offense
     2.Recency
     3.Nature of the offense
     4.Amount of money involved
     5.Culpability
     6.Strength of evidence

   Because of the lack of zeal that prosecutors have demonstrated in prosecuting fraud cases, the onus has shifted back to the insurance industry for action.  The National Insurance Crime Bureau (NICB), for instance, is attempting to meet the challenge by employing 200 full time investigators and by creating a national centralized computer network to funnel and distribute information.  Through the deployment of a centralized computer network, NICB created a vehicle by which insurance investigators could more readily develop stronger cases to attract prosecutorial action.  Insurance companies are utilizing computer technology to match telephone numbers, addresses and names from claims filed among the various insurers, to develop patterns of abuse by individuals- using the same lawyers and doctors.{15}  Nationwide Insurance, based in Florida, is currently experimenting with a computer program primarily designed for federal intelligence agencies to perform computer searches  to ferret out patterns of claims involving accidents with minor damages while engendering exorbitant medical claims.{16}

Methods Deployed To Combat White Collar Crimes

  Two major vehicles employed for white collar crime prosecutions are in the Sentencing Commission guidelines and in RICO (Racketeer Influenced and Corrupt Organizations Act).  RICO, which was used fight organized crime (Mafia), is now being used by the insurance companies to combat the onslaught of fictitious claims.  RICO imposes criminal and civil liability on persons or groups engaged in certain "prohibited activities" which have a connection to "a pattern of racketeering activity."  The law defines "racketeering activity" as "any act or threat" involving designated state crimes or any act indictable under specified statutes.  A pattern of such activity is deemed to be at least two acts of racketeering activity within a ten year period.  State Farm Insurance has applied RICO in its attack against organized fraud schemes.  State Farm is currently in litigation in Federal District Court (which is expected to take 3 to 4 years to complete), having filed civil suits against four individuals who were allegedly responsible for hiring drivers and passengers to stage accidents.  The four individuals were additionally alleged to have organized three lawyers, eleven doctors and chiropractors and ten clinics to build fictitious medical bills which totaled $3 million in false claims.  In the suit, Ross Silverman and Ted S. Helwigm, two lawyers who had taken racketeering cases to court as assistant Unites States attorneys, outlined repeated accidents at the same locations in Chicago, in which the same drivers and passengers were treated repeatedly by the same doctors and then represented by the same lawyers.  In all, there were more than 349 accidents since the late 1980's.  RICO is an exclusive federal racketeering law which permits a judgment of up to three times the losses against the defendants.  In this instance, if State Farm Insurance is successful in its suit, they could be entitled to $9 million in damages.

Possible Remedies


   David Snyder, American Insurance Association general counsel, believes that although the problems with fraud and claims buildup are large, solutions do exist.  he suggests "systemic reforms to the current tort liability system are the most effective remedies for fraud and claims buildup."{17}  Mr. Snyder, further, suggests the following three prong approach to reduce fraud costs in the auto insurance system:
     1.Providing an option for managed care for auto injuries.  For example, Colorado has allowed optional managed care that has reduced medical cost by 20 to 30 percent and more than 90 percent of the people re-apply for the option.
     2.Instituting a health care fee schedule coupled with effective utilization review.  Pennsylvania enacted this combination in the early 1990's with dramatic results.  The state concluded that the savings in medical payments rose to 30 percent for some insurers.
     3.Instituting an effective no-fault compensation system.  In its pure form, no fault eliminates non-economic damages- the profit for fraud and buildup.  In other forms, it eliminates non-economic damages for minor injury cases and reserves the litigation system for serious or permanent injuries.  Meanwhile, injured victims are recipients of better benefits for less money because fraud and lawsuit costs are reduced.

Conclusion


   Insurance fraud, as all other white collar crimes, will never be eliminated as long as an individual has the opportunity and motivation to "gain something for nothing."  As the new millennium approaches, America's capitalist infrastructure must address the consequences of psychological, social, political and economic forces that germinate the philosophy "everybody is doing it, why shouldn't I" (with regards to white collar crimes).  When political leaders, "captains" of industry and professionals (doctors, lawyers, accountants, police and etc.) promote and engage, unabashedly, in skullduggery activities to increase their personal fortunes at the expense of innocent, trusting and unsuspecting populace- a radical review of our jurisprudence and social system is in order.  If the level of hubris in "economic man" is not restrained by laws and regulations that have "teeth", white collar justice will be just a theory with no pragmatic applications.

FOOTNOTES:

{1}Esters, S(1996) "Study calls insurance fraud a 'quiet catastrophe'" National Underwriter (Property & Casualty / Risk & Benefits Managment)
     (November 18): p.14, 35
{2}Encyclopaedia Britannica (1993): Fifteenth Edition
{3}February 21, 1997: The Progressive Corporation @ http://www.auto-insurance.com/nwsris.htm
{4}Bennett,G (1987) Crimewarps-The future of Crime in America. Garden City, N.Y.: Anchor Press. p.157
{5}Kerr, P (1992) "Blatant fraud pushing up the cost of car insurance." New York Times (February 6): A1
{6}Kerr, P (1993) "Ghost rider's are target of insurance ring." New York Times (August 18): A1
{7}Treaster, J (1996) "Crackdown on accidents that aren't so accidental." New York Times (November 13): D1
{8}Haggerty, A (1995) "Study cites billions in inflated auto med claims." Nation Underwriter (Property & Casuality / Risk & Benefits
      Management) (April 24):p6, 59
{9}Treaster, J (1996) "Crackdown on accidents that aren't so accidental." New York Times (November 13):D1
{10}Sciafane, S (1995) "FBI probe has 'Sudden Impact' on insurance scams." National Underwriter (Property & Casualty /Risks & Benefits
     Management) (September 11):p. 15, 58
{11}Romano, J (1992) "A state crackdown on insurance fraud." New York Times (December 27):B1
{12}Brostoff, S (1996) "Growing public tolerance increases fraud claims." National Underwriter (Life/ Health/ Financial Services) (June 3):p.31
{13}(1996) "Fight against fraud picks up." National Underwriter (Life/ Health/ Financial Services) (June 10):p.46
{14}Shapiro, S (1984) Wayward Capitalist: Target of the Securities and Exchange Commission. New Haven, CT: Yale University Press
{15}Schwartz, S (1996) "Conning Study: Tech at core of insurers' antifraud effects." Insurance & Technology (October):p.14
{16}Treaster, J (1996) "Crackdown on accidents that aren't so accidental." New York Times (November 13):D1
{17}(1997) "Frauds, Claims Buildup Raise Cost of Auto Insurance." American Insurance Association Conference-Washington, D.C. (January
      30):

 

 




© 1997-2007 ARC Network, LLC. All rights reserved.
Any comments, questions or suggestions should be e-mailed to the ARC Network.

ARC NETWORK QUICK LINKS
Home | Member Home | Contact Us | Guest Book | Advertising | Web Site Design/Hosting | Locate an Expert Witness | Membership
AR News | Book Store | Corporate Directory | Discussion Forum | Education | Events Calendar | Expert Witness Directory
Newsletter | Organizations | Police Department Directory | Products Directory | Research Directory